MasterPlan Pet Care Coaching Program Let us help you build A Game Worth Playing!
How We Work with You!
Making your facility goals come true is exactly what we are here to do. The following details the options we have available for you.
A few things to keep in mind…
Strategic Coaching – a process of real time education, support, and accountability in enhanced by modules used as teaching guides to develop a specific skill set for owners and general managers. We offer 1 on 1 and group coaching.
Staff University – online, engaging, on demand courses, workshops, and webinars in Management, Leadership, Professionalism, Cleaning, Facility Safety, Accountability, Front Desk, & Teamwork — all with optional exams leading to the industry’s only real time credential.
Modules – an electronic document designed to guide the owner through an understanding of the key issues and strategic points of building a given system for their business. We have over 80 modules currently on every area of your business.
Training – a meeting or short series of meetings in which participants are given information about a specific process & shown how to use that information.
MasterPlan Software – an online staff management tool which fully systemizes every job and gives you an automated system for accountability and performance based incentives.
What We’ll Accomplish:
Starting with the Flagship Facility Assessment, we’ll create a roadmap focusing on the most important changes you need.
Based on your assessment, we will begin a strategic process of well planned, well timed improvements in systemization, organization, staff management, business development, and leadership — all leading to one thing: Your business is at FULL POTENTIAL.
If you are interested in seeing your facility at it’s very best…we should talk!
MasterPlan Coaching Programs For those willing to train, learn, and grow like World Champions!
Standard Coaching (1 on 1)
Provided by a Certified MP Coach™
Deliverables:
- Flagship Facility Assessment
- Create Perfect Customer Story
- Establish Key Performance Indicators
- Create/Refine Facility & Staff Goals
- Build Facility Job Paths (Edu & Performance Levels)
- Create Performance Based Incentive Model & Budget Planner
Meeting Frequency: 1 meeting per week
(50 – 90min)
Strategic Coaching Modules: Included
Time Frame: 3 months
MasterMind Coaching (Group)
Provided by a Certified MP Coach™
Deliverables:
- Flagship Facility Assessment
- Create Perfect Customer Story
- Establish Key Performance Indicators
- Create/Refine Facility & Staff Goals
- Build Facility Job Paths (Edu & Performance Levels)
- Create Performance Based Incentive Model & Budget Planner
Meeting Frequency: 3 meetings per month
(50 – 90min)
Strategic Coaching Modules: Included
Time Frame: 6 months
Premier Coaching (1 on 1)
Provided by a Certified MP Coach™
Deliverables:
- Flagship Facility Assessment
- Create Perfect Customer Story
- Establish Key Performance Indicators
- Create/Refine Facility & Staff Goals
- Build Facility Job Paths (Edu & Performance Levels)
- Create Performance Based Incentive Model & Budget Planner
Optional Areas of Improvement:
- Create / Refine Industry Leading Standard Operating Procedures
- Create Manager Training Program
- Strategic Hiring Program
- Strategic Pricing System
- Marketing – Mastering Your Message
- Financial Radar
- or any of the 80 modules for business development!
Meeting Frequency: Averages 2 meetings per week (50 – 90min)
Strategic Coaching Modules: Included
Time Frame: 6 months
Manager Training (Group)
Provided by a Certified MP Coach™
Deliverables:
- Manager Potential / Skills Assessment
- Team Accountability
- Time Management
- Setting Goals and Driving Results
- Coaching, Mentoring, Teaching your Team
- Giving and Receiving Feedback
Meeting Frequency: 3 meetings per month
(50 – 90min)
Strategic Coaching Modules: Included
Time Frame: 6 months
